J.Crew Group, Inc. is a multi-brand retailer in the United States that operates through multiple channels. They provide a wide range of apparel and accessories for men, women, and children. Their offerings include clothing items like swimwear, outerwear, loungewear, sweaters, denim, dresses, and suits, as well as accessories like bags, jewelry, and shoes.
Mitchell Cinader and Saul Charles established Popular Merchandise, Inc. in 1947, initially operating as Popular Club Plan. The company specialized in selling affordable women's clothing through in-home demonstrations.
J.Crew mailed its inaugural Popular Club Plan catalog to customers in January 1983, marking its foray into catalog retail.
Popular Merchandise, Inc. underwent a name change in 1983, becoming J.Crew, Inc. The company also explored selling the Popular Club Plan brand, but the attempt was unsuccessful.
In 1985, J.Crew introduced a new brand named "Clifford & Wills." Positioned as a more affordable option compared to their existing Popular Merchandise line, Clifford & Wills focused on providing women's clothing.
Two executives departed from J.Crew in 1987 to establish their own catalog-based company, Tweeds.
In March 1989, J.Crew opened its first retail store in Manhattan's South Street Seaport. They also introduced two new catalog lines: "Classics" for work and leisure wear, and "Collections" featuring dressier and pricier items.
J.Crew ceased using the "Popular Club Plan" name for its catalog in 1989.
J.Crew celebrated a significant milestone in 1989 with the opening of its first retail store in the South Street Seaport area of downtown Manhattan.
J.Crew's revenues reached $400 million in 1990. However, the company acknowledged that their existing four stores were not yet generating enough profits to cover their overhead expenses.
In April 1991, J.Crew mailed out catalogs to potential customers in Ontario, Canada, as part of their effort to expand into the Canadian market.
In 1992, J.Crew hired a new vice-president for international development to further their expansion into international markets, building on their existing catalog distribution in Japan and Europe.
Investment firm Texas Pacific Group Inc. acquired a controlling stake in J.Crew Group in October 1997, marking a shift in ownership for the company.
Texas Pacific Group's ownership in J.Crew increased to around 62% in 2000. To bolster sales, J.Crew decided to sell the Clifford & Wills brand to Spiegel.
J.Crew acquired the rights to the Madewell brand in 2004, a defunct workwear manufacturer originally founded in 1937.
J.Crew relaunched the Madewell brand in 2006, aiming to target a younger female demographic compared to their main brand. They positioned the relaunched brand as a "modern-day interpretation" of the original Madewell.
J.Crew went public in 2006 with an initial public offering (IPO), raising $376 million by selling new shares equivalent to 33% of its expanded capital.
J.Crew agreed to a $3 billion deal on November 23, 2010, to be taken private. The deal was led by management with backing from TPG Capital and Leonard Green & Partners.
In 2011, J.Crew faced criticism from conservative media for an advertisement showing Jenna Lyons, the creative director, painting her son's toenails pink, sparking debate about gender norms.
J.Crew CEO Mickey Drexler revealed plans to expand into the UK in 2011, with a flagship store planned for London's Regent Street, following their expansion into Canada.
J.Crew opened its first international store in 2011 at the Yorkdale Shopping Centre in Toronto, Canada.
TPG Capital LP and Leonard Green & Partners LP took J.Crew private again in 2011 through a leveraged buyout valued at $3 billion.
In 2012, J.Crew announced four new store locations in Canada, including Edmonton, Vancouver, and two in Toronto. They also planned to open two factory stores in Vaughan Mills and Edmonton.
Continuing its expansion in the Greater Toronto Area, J.Crew opened a store at Markville Shopping Centre in 2013.
In May 2014, J.Crew opened two stores in Hong Kong, a women's store at the International Finance Centre and a men's shop on On Lan Street, marking their entry into the Asian market.
In early 2014, J.Crew opened its flagship store in the Yorkville neighborhood of Toronto.
The New York Times reported in June 2015 that J.Crew's women's division experienced a downturn due to the company's inadequate response to emerging market trends, namely the rise of affordable "fast fashion" and the growing popularity of "athleisure" apparel.
J.Crew found itself facing legal action in December 2016 after making the decision to move its intellectual property to shield it from lenders.
J.Crew Group started closing J.Crew and J.Crew Factory stores, a process that would continue into 2018.
J.Crew initiated a round of job cuts in April 2017, laying off 250 employees, primarily from its headquarters. This period also saw significant management changes, including the departure of long-term creative director Jenna Lyons and head of menswear, Frank Muytjens.
On June 12, 2017, J.Crew Group Inc. extended an offer to a portion of its bondholders, aiming to restructure its debt obligations. The company proposed pushing back its most immediate debt payment of approximately $567 million, originally due in May 2019, and sought amendments to its term loan.
In June 2017, J.Crew's CEO, Mickey Drexler, announced his decision to step down from the position he had held for 14 years. Drexler transitioned to the role of chairman and retained a 10% ownership stake in the company.
J.Crew successfully averted bankruptcy in 2017 through a debt swap agreement with its bondholders, leveraging the value of its brand name. The majority of bondholders supported the deal, which effectively reduced the company's debt burden.
Starting in 2017, J.Crew began issuing their catalog with fewer pages and reduced the number of issues per year.
J.Crew brought on board Adam Brotman, a former Starbucks executive, as president and chief experience officer on February 16, 2018.
J.Crew entered into a partnership with Amazon in September 2018 to sell its independent "J.Crew Mercantile" brand on the e-commerce platform.
J.Crew announced the departure of its CEO, James Brett, in November 2018. Brett had assumed the position in June 2017. A newly formed "office of the CEO," comprising four senior executives from J.Crew, replaced him.
By 2018, J.Crew Group had closed a total of 96 J.Crew and J.Crew Factory retail locations.
In 2018, J.Crew reported operating 506 retail stores, including J.Crew, Madewell, and J.Crew Factory locations. They also had a presence in Canada, France, the UK, Hong Kong, and 76 licensed locations in Japan operated by ITOCHU Corporation.
J.Crew announced on April 11, 2019, that president and COO, Michael Nicholson, would take on the role of interim CEO. This announcement coincided with the news of Adam Brotman's departure from the company.
On January 28, 2020, J.Crew named Jan Singer as its new CEO. Singer brought with her extensive experience, having previously served as CEO of Victoria's Secret and Spanx, and held an executive position at Nike.
J.Crew announced a pause on the planned Madewell IPO on March 2, 2020, and revealed they were considering separating J.Crew and Madewell into independent companies.
On May 4, 2020, amidst the COVID-19 pandemic, J.Crew announced its decision to file for bankruptcy protection.
Following its emergence from Chapter 11 bankruptcy with an approved plan to reduce its debt, J.Crew's parent group made the decision to permanently close all six of its UK stores in September 2020.
In November 2020, J.Crew appointed Libby Wadle as the new chief executive officer, replacing Jan Singer, who had served as CEO for less than a year.