Volaris is a prominent Mexican low-cost airline headquartered in Mexico City. As Mexico's largest airline based on passenger volume, Volaris holds a dominant 42% market share in the Mexican domestic airline sector. It operates from several key bases, including Cancún, Guadalajara, Mexico City, and Tijuana, serving both domestic and international destinations across the Americas. The airline plays a significant role in connecting Mexico with various points in North and Central America.
In August 2005, Volaris began its pre-operations phase under the name Vuela Airlines, including founding legal entities and setting up required infrastructure. The initial idea came from the proposed "Vuelamex" project.
Since its launch in 2005, the Volaris logo has been a colorful, pixelated star against a black background, representing the north star, Polaris.
In January 2006, Volaris began selling tickets.
In February 2006, Volaris operated its first non-commercial flight after receiving its first aircraft.
On March 13, 2006, Volaris launched its scheduled revenue flights, with the inaugural flight operating between Toluca and Tijuana.
In November 2008, Volaris announced a codeshare agreement with Southwest Airlines.
In April 2009, Volaris announced the start of U.S.-bound flights out of Toluca and Guadalajara to connect with Southwest Airlines hubs.
In July 2010, Televisa and Inbursa sold their stake in Volaris, altering the ownership structure. TACA Airlines, Investment fund Discovery Americas, and Indigo Partners became the primary owners.
In September 2010, Volaris began service to Mexico City after absorbing flight routes from defunct Mexican airlines Aerocalifornia and Mexicana.
In March 2011, Volaris announced that its hub in Toluca would move to Guadalajara.
In late 2011, Volaris began using Guadalajara International Airport as an American gateway hub.
In June 2012, Volaris launched the VClub frequent flyer program and also integrated PayPal as a payment option on the airline's website.
In September 2012, Volaris announced a codeshare partnership with Condor, a German airline, expanding international destinations for Condor's passengers.
In February 2013, Volaris and Southwest Airlines ended their codeshare agreement.
On March 13, 2013, Volaris celebrated its seventh anniversary by offering passengers 70% off all flights.
In March 2016, Volaris announced the creation of a subsidiary, Volaris Costa Rica.
In November 2016, Volaris Costa Rica, based in San José, started its operations.
In January 2018, Volaris announced a codeshare agreement with Frontier Airlines.
By 2019, Volaris had discontinued the use of in-flight entertainment (IFE) on its aircraft.
As of 2022, Volaris faced multiple class-action lawsuits for failing to properly refund flights canceled due to the COVID-19 pandemic.
As of February 2025, Volaris operates an all-Airbus A320 family fleet.