The Detroit Water and Sewerage Department (DWSD) is a public utility providing water and sewerage services. Previously serving Detroit and 126 other communities, it utilized water from the Detroit River and Lake Huron via five treatment plants. Facing debt and privatization discussions, DWSD underwent significant changes in 2016 due to Detroit's bankruptcy. The Great Lakes Water Authority (GLWA) was created, leasing the DWSD's assets for $50 million annually for 40 years. Post-restructuring, DWSD now focuses solely on providing water and sewer services to customers within Detroit.
In 1973, Detroit's Department of Water Supply (DWS) was reorganized and renamed the Detroit Water and Sewerage Department (DWSD) under a revised city charter.
In a 1992 survey of water purveyors receiving DWSD water, considerable amounts of unlined cast-iron pipe were reported, with red/rusty water occurrences being a common cause of customer complaints.
In 2000, the DWSD provided water for around four million customers in Detroit and its metropolitan area, utilizing five water treatment plants fed from the Detroit River and Lake Huron, employing pre-chlorination, rapid mix, flocculation, sedimentation, filtration, and chlorine disinfection technologies.
In 2000, the Detroit Water and Sewerage Department utilized five water treatment plants using water from the Detroit River and Lake Huron to provide water and sewerage services.
On June 10, 2013, protests began at Homrich Wrecking Inc. over water shutoffs, leading to police intervention.
In June 2013, following initial water shut-offs, 7,210 additional homes lost access to water.
In June 2014, a Democracy Now article discussed the Detroit water crisis.
As of June 2014, the Detroit Water and Sewerage Department faced significant debt and delinquent accounts, with discussions focusing on potential privatization and efforts to address overdue billing.
On July 21, 2014, in response to public protest, the City of Detroit announced delays in further water shut-offs.
On July 29, 2014, Detroit's Emergency Manager Kevyn Orr announced that all power over DSWD would be transferred to Mayor Mike Duggan.
On July 30, 2014, a legal proceeding was filed by two citizens seeking compensation for water shutoffs.
On August 2, 2014, in response to public protests, DSWD hosted a Water Affordability Fair to address concerns about water shut-offs and offer financial assistance.
On August 7, 2014, Mayor Duggan announced a ten-point plan to address water bill collection and restore water access to some residents.
On August 25, 2014, DSWD announced that the temporary halt to new shutoffs would end, and shutoffs continued.
Between 2014 and 2020, over 50,000 additional water shutoffs occurred in Detroit, indicating a lack of a definitive solution to the conflict.
In April 2014, the DWSD announced it was in debt due to unpaid water bills, leading to the shutdown of water access for over 150,000 residents, initially affecting 20,000 homes.
In mid-2014, the Detroit Water and Sewerage Department had acquired significant debt and delinquent accounts, leading to discussions about potential privatization.
The 2014 Detroit Water Shutoffs are considered a form of environmental injustice, disproportionately affecting marginalized communities economically and racially.
On January 1, 2016, under the terms of Detroit's municipal bankruptcy, the Great Lakes Water Authority (GLWA) was created with a $50 million annual lease agreement to the City of Detroit for 40 years. The DWSD then focused its services specifically on Detroit customers.
On March 9, 2020, the City of Detroit instituted a COVID-19 Water Restart Plan to maintain water service during the pandemic, offering a reduced monthly rate of $25 for eligible residents.
Between 2014 and 2020, over 50,000 additional water shutoffs occurred in Detroit, indicating a lack of a definitive solution to the conflict.
The COVID-19 Water Restart Plan, instituted on March 9, 2020, was set to expire on December 31, 2020.
As of 2025, the Detroit Water and Sewerage Department serves more than 230,000 accounts, provides water service to about 630,000 residents, and maintains an extensive water and sewer infrastructure.
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