Bet365 is a British online gambling company established in 2000 by Denise Coates, who co-runs the business with her brother John Coates. It provides a wide array of gambling products including sports betting, online casino games, poker, and bingo. Denise Coates remains the majority shareholder and joint-chief executive of the company.
In 1974, Peter Coates started the family's betting shop estate, which would later be run by his daughter Denise.
In 1995, Denise Coates became the managing director of the family's betting shop estate.
In 2000, Denise Coates founded bet365 in a portable building in Stoke-On-Trent.
In March 2001, Denise Coates developed a sports betting platform and trading team to launch bet365's business online.
In 2005, bet365 sold its betting shop chain to Coral for £40 million and paid off its loan to RBS.
In 2010, bet365 won the "Operator of the Year" award at the eGaming Review Operator Awards organised by eGaming Review magazine. bet365 also ranked third in The Sunday Times Profit Track 100 league table.
Since 2010, actor Ray Winstone has been the face of bet365 in the UK. The company also sponsors the shirt and stadium of Stoke City F.C.
eGaming Review magazine ranked bet365 the number one Internet gaming company in 2010 as part of its annual Power 50 list.
eGaming Review magazine ranked bet365 the number one Internet gaming company in 2011 as part of its annual Power 50 list.
In May 2012, bet365 signed a three-year contract with Stoke City to become their shirt sponsors.
In 2012, Denise Coates, founder and joint CEO of bet365, received a CBE in the Queen's new year honours list for services to the community and business. Also in 2012, eGaming Review magazine ranked bet365 the number one Internet gaming company as part of its annual Power 50 list.
In February 2013, Denise Coates was named as one of the 100 most powerful women in the United Kingdom by Woman's Hour at BBC Radio 4.
In October 2014, The Guardian reported that bet365 had been taking bets from Chinese citizens by using obscure domain names to avoid government web censorship.
In April 2016, bet365 became the new title sponsors for Stoke City's stadium for the next six seasons, replacing Britannia Building Society.
In 2016, bet365 was fined A$2.75 million by the Australian Competition & Consumer Commission for misleading advertisements which falsely promised "free bets" to customers.
In 2017, Denise Coates became the highest paid executive in the UK, awarding herself a salary of £217 million.
In 2017, bet365 was taken to court for refusing to pay over £1 million in winnings to a horse bettor in Northern Ireland.
In 2018, Denise Coates' pay packet rose to £265m as the company reported profits up 31% to £660 million, prompting criticism.
In January 2019, bet365 ranked second on The Sunday Times list of the UK's top taxpayers, with the Coates family paying an estimated total tax of £156 million.
In 2019, bet365 and other major UK bookmakers agreed to increase funds to combat gambling addiction from 0.1% to 1% of gross income over the next five years.
Bet365's reported figures for the 2020 financial year showed revenues of £2.8 billion and a profit of £470 million before tax.
In 2020, the bet365 group employed over 4,000 people across its headquarters in Stoke-on-Trent and other offices globally.
In September 2021, bet365 announced that it will launch in Colorado with a licensing and revenue share deal with Century Casinos.
In April 2022, bet365 was launched in Ontario after being approved by the Alcohol and Gaming Commission of Ontario, following the legalization of single-game betting in Canada.
On 6 September 2022, bet365 opened up operations in Colorado.
In 2022, prior to the Austrac investigation, an external audit was ordered into bet365.
In 2023, the context of sports betting regulation in Brazil (Law 14.790/2023), led to Bet365 applying for formal authorisation to operate in the country.
In March 2024, Australia's financial crime agency, Austrac, initiated an investigation into bet365 for potential non-compliance with anti-money laundering and counter-terrorism financing laws.
In August 2024, the New Jersey Division of Gaming Enforcement ordered bet365 to pay more than $519,000 to customers it had shorted on payments.
In December 2024, bet365 won the SBC Bookmaker of the Year for the fifth consecutive year.
In 2024, Denise Coates was criticised after receiving payouts of more than £270 million the year before, despite the company posting a £60 million loss.
In 2024, in the context of sports betting regulation in Brazil (Law 14.790/2023), bet365 has applied for formal authorisation to operate in the country's regulated market
In the 2024 fiscal year, Coates' betting corporation recorded revenues of £4 billion, with pre-tax profits of £349 million.
In February 2025, bet365 was included in the official list of operators authorized by the Secretariat of Prizes and Betting of the Ministry of Finance in Brazil, under authorization order no. 250.
In March 2025, bet365 announced it was ceasing its services in China and other jurisdictions.
In March 2025, the Coates family's fortune was estimated at £9.44 billion, making them the 16th richest in the UK. Denise Coates had received at least £280 million in salaries and dividends in 2025, making her the highest-paid woman in Britain. Denise continues to run Bet365 and is the majority shareholder with 50.1% of the shares.
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