Delta Air Lines is a major U.S. airline based in Atlanta, Georgia. Operating from nine hubs, with Hartsfield–Jackson Atlanta International Airport as its largest, Delta provides over 5,400 daily flights to 325 destinations in 52 countries across six continents. Delta's regional operations are branded as Delta Connection. As a founding member of the SkyTeam alliance, Delta extends its global reach through partnerships. It is the second-oldest operating commercial airline in the United States.
On March 2, 1925, Huff Daland Dusters, Inc., which later became Delta Air Lines, was founded in Macon, Georgia. This was the world's first aerial crop dusting operation.
On December 3, 1928, Delta Air Service was incorporated and named after the Mississippi Delta region.
On June 17, 1929, Delta Air Service began passenger operations from Dallas, Texas, to Jackson, Mississippi, with stops in Shreveport and Monroe, Louisiana.
In June 1930, Delta's passenger service had extended east to Atlanta and west to Fort Worth, Texas.
In October 1930, passenger service ceased when the airmail contract for the route Delta had pioneered was awarded to another airline, which purchased the assets of Delta Air Service.
On December 31, 1930, Delta Air Service crop-dusting assets were purchased back and the company incorporated as Delta Air Corporation.
In 1934, Delta Air Corporation secured an airmail contract and began doing business as Delta Air Lines over Mail Route 24, stretching from Fort Worth, Texas, to Charleston, South Carolina.
Delta Air Lines relocated its corporate offices from Monroe, Louisiana, to Greater Atlanta in 1941.
In 1941, Delta moved its headquarters from Monroe, Louisiana, to its current location in Atlanta.
In 1945, the company name officially became Delta Air Lines.
In 1946, Delta Air Lines commenced regularly scheduled freight transport.
In 1953, Delta Air Lines launched its first international routes after the acquisition of Chicago and Southern Air Lines.
In 1959, Delta Air Lines was the first airline to fly the Douglas DC-8.
In 1959, Delta's logo, often called the "widget", was originally unveiled. Its triangle shape is taken from the Greek letter delta, and recalls the airline's early history operating in the Mississippi Delta. It is also said to be reminiscent of the swept-wing design of the DC-8, Delta's first jet aircraft.
In 1960, Delta Air Lines was the first airline to fly Convair 880 jets.
The City of Atlanta annexed the Hartsfield old terminal in 1960.
In 1964, Delta Air Lines launched the Deltamatic reservation systems using computers in the IBM 7070 series.
In 1965, Delta Air Lines was the first airline to fly the McDonnell Douglas DC-9.
Delta ceased crop dusting in 1966; the crop dusting division of Delta remained headquartered in Monroe until then.
By 1970, Delta Air Lines had an all-jet fleet.
In 1972, Delta Air Lines acquired Northeast Airlines.
On August 3, 1981, the Atlanta City Council approved the annexation of 141 acres (57 ha) of land, an area containing the Delta headquarters.
In September 1981, Delta Air Lines sued the city, challenging the annexation on the basis of the constitutionality of the 1960 City of Atlanta annexation of the Hartsfield old terminal.
In 1981, Delta Air Lines launched a frequent-flyer program.
In 1990, Delta Air Lines was the first airline in the United States to fly McDonnell Douglas MD-11 jets.
In 1991, Delta Air Lines acquired substantially all of Pan Am's trans-Atlantic routes and the Pan Am Shuttle, rebranded as the Delta Shuttle, becoming the leading airline across the Atlantic.
In 1995, DGS was founded as a provider of temporary staffing for Delta primarily in Atlanta.
In 1997, Delta Air Lines was the first airline to board more than 100 million passengers in a calendar year. Also in 1997, Delta began an expansion of its international routes into Latin America.
On November 27, 2001, Delta Air Lines launched SkyBonus, a program aimed toward small-to-medium businesses spending between $5,000 and $500,000 annually on air travel. Businesses can earn points toward free travel and upgrades, as well as Sky Club memberships and SkyMiles Silver Medallion status.
In July 2003, Delta Air Lines started the buy-on-board service on a few selected flights, and the meal service was initially offered on 400 flights. Prices ranged up to $10.
In 2003, Delta Air Lines launched Song, a low-cost carrier.
Beginning in mid-March 2005, Delta Air Lines planned to stop providing pillows on flights within the 48 contiguous U.S. states, Bermuda, Canada, the Caribbean, and Central America.
On September 14, 2005, Delta Air Lines filed for bankruptcy, citing rising fuel costs.
In April 2007, Delta Air Lines emerged from bankruptcy after fending off a hostile takeover from US Airways, and its shares were re-listed on the New York Stock Exchange.
In 2007, Delta introduced its current "Upward & Onward" livery as part of a re-branding after emerging from bankruptcy. The new livery consists of four colors, while the old one (called "colors in motion") uses eight. This switch saved the airline money by reducing painting cycle time. The airline took four years to repaint all aircraft, including those from Northwest Airlines.
On April 14, 2008, the acquisition of Northwest Airlines by Delta Air Lines was announced.
On October 29, 2008, Delta Air Lines' acquisition of Northwest Airlines was approved and consummated. Northwest continued to operate as a wholly owned subsidiary of Delta.
In 2008, Delta Air Lines received an award from the United States Environmental Protection Agency's Design for the Environment (DfE) program for its use of PreKote. This is a more environmentally friendly, non-hexavalent chromium surface pretreatment on its aircraft, replacing hazardous chemicals formerly used to improve paint adhesion and prevent corrosion. In addition, PreKote reduces water usage by two-thirds and reduces wastewater treatment.
In early 2008, as part of the re-branding project, a safety video featuring a flight attendant was posted on YouTube, garnering over 1 million views and attention from news outlets. The flight attendant, Katherine Lee, was dubbed "Deltalina" by a member of FlyerTalk for her resemblance to Angelina Jolie. Delta had considered several styles for its current safety video, including animation, before opting for a video presenting a flight attendant speaking to the audience. The video was filmed on a former Song Airlines Boeing 757-200.
On December 31, 2009, Northwest Airlines' operating certificate was merged into that of Delta Air Lines.
On January 31, 2010, Delta Air Lines completed its integration with Northwest Airlines. The computer reservations system and websites were combined, and the Northwest Airlines brand was officially retired.
In early 2010, Delta Air Lines merged its SkyBonus program with Northwest's similar Biz Perks program.
In 2015, Delta Air Lines underwent a cabin branding upgrade. Availability and exact details vary by route and aircraft type.
In April 2016, Delta CEO Ed Bastian announced that a new Premium Economy cabin would be added. Renamed to Premium Select, this cabin would feature extra legroom; adjustable leg rests; extra seat pitch, width, and recline; and a new premium service.
In August 2016, Delta Air Lines announced the introduction of Delta One Suites on select widebody fleets. The suites would feature a door to the aisle for enhanced privacy, as well as improved storage space, a larger IFE screen, and an updated design.
In July 2017, the Delta One Suites rolled out on the Airbus A350 fleet after the first delivery.
In 2017, Delta introduced Premium Select on its new Airbus A350, first delivered in fall.
In October 2018, Delta announced that it would be selling first class seats on domestically configured Boeing 757 aircraft flying transatlantic routes as Premium Select.
On December 21, 2018, Delta Air Lines sold majority ownership of DAL Global Services to Argenbright Holdings. As part of the sale, Delta dissolved the staffing division of DGS.
As of January 2019, Delta Air Lines no longer offered single-day passes for the Delta Sky Club.
Also in July 2019, Delta began retrofitting a new seat on the 767-400ER, which featured increased privacy and design similar to Delta One Suites, though without a privacy door. Delta's Airbus A330-900, which began revenue service for the airline in July 2019, also features Delta One Suites.
Delta's A330-900, delivered in 2019, also offers Premium Select.
As of December 2021, Basic Economy travelers with Delta Air Lines no longer earn award miles (used for redeeming free travel, for example) or medallion qualifying miles (which count towards elite status).
In 2021, Delta began retrofitting many of its 767-300ER and older A330 aircraft with Premium Select.
As of December 31, 2021, Delta's mainline aircraft fly to 242 destinations, serving 52 countries across six continents.
Despite purchasing 9.7 million metric tonnes of carbon offsets in 2022, Delta began moving away from such investments by the end of March of that year. Instead, the focus shifted to reducing emissions from company operations.
In 2022, Delta topped The Wall Street Journal's annual rankings of airlines.
In May 2023, Delta Air Lines faced a consumer class action lawsuit filed in Central California U.S. District Court. The lawsuit contested marketing claims that the company is the world's first carbon neutral airline.
In 2023, Delta flights arrived at their destination on time 84.72% of the time, surpassing the North American industry average of 74.45% according to Cirium. Delta also completed 98.82% of its scheduled flights.
In 2023, Delta topped The Wall Street Journal's annual rankings of airlines.
In February 2024, Delta Air Lines announced a new, more exclusive or premium level of Sky Club lounge aimed at high-spending travelers. The first would be at New York's John F. Kennedy International Airport, followed by those in Boston's Logan International Airport and Los Angeles International Airport later in the year.
On June 24, 2024, Delta Air Lines was voted 2024 Best Airline in North America and Best Airline Staff Service in North America by Skytrax.
In July 2024, Delta canceled over 7,000 flights following the 2024 CrowdStrike incident, causing significant disruption. The incident resembled the 2022 Southwest Airlines scheduling crisis.
Delta Air Lines v. CrowdStrike is a legal dispute stemming from a massive global outage on July 19, 2024, caused by a faulty software update from CrowdStrike, which crashed Microsoft Windows systems worldwide and disrupted critical industries, including air travel. Delta was the hardest-hit airline, with over 7,000 canceled flights, losses estimated at $550 million, and significant operational setbacks. Delta sued CrowdStrike for gross negligence, fraud, and computer trespass.
On Tuesday, July 23, 2024, United States Secretary of Transportation Pete Buttigieg announced that the Department of Transportation would launch an investigation into the events that prevented Delta Air Lines from swiftly recovering from the disruption, as other airlines had. Over the course of the event, over 500,000 passengers were inconvenienced, according to Delta CEO Ed Bastian, and over 3,000 complaints had been lodged with the government according to the Department of Transportation.
As of December 2024, Delta Air Lines employs nearly 103,000 people between its mainline operation and subsidiaries.
Delta and its worldwide alliance partners operated more than 15,000 flights per day, having operated 893 daily flights out of its Atlanta main hub in the summer of 2024.
In 2024, Delta topped The Wall Street Journal's annual rankings of airlines and earned first place in the 2024 Readers’ Choice Awards for Best Airlines in the U.S. by Condé Nast Traveler.
In 2024, exclusive Delta One Clubs for customers traveling in business class are slated to open at New York–Kennedy, Los Angeles, and Boston.
In April 2025, two Delta Air Lines flights experienced incidents in which ceiling panels detached mid-flight, injuring at least one passenger. The events occurred on a Boeing 757 and a Boeing 717, leading to scrutiny of Delta’s maintenance practices.
As of May 2025, Delta Air Lines operates or has previously operated to the following destinations. This table does not include destinations served by Delta's regional subsidiary, Delta Connection.
As part of its efforts to improve customer experience, Delta introduced several service upgrades in 2025. These included free Wi-Fi access for SkyMiles members on most domestic flights, expanded Delta Sky Club lounge facilities, and new premium dining options featuring branded offerings such as Shake Shack.
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