H&M, or H & M Hennes & Mauritz AB, is a multinational clothing company headquartered in Sweden. Known for its fast-fashion clothing, the company had over 4,800 stores in 75 markets and employed over 107,000 people as of June 2022.
Erling Persson founded H&M under the name Hennes in 1947.
Erling Persson opened the first H&M store in Västerås, Sweden in 1947.
H&M opened a store in Norway in 1964, marking its first expansion outside of Sweden.
After acquiring hunting apparel retailer Mauritz Widforss, H&M added menswear to its product line and changed its name to Hennes & Mauritz in 1968.
H&M was listed on the Stockholm Stock Exchange in 1974.
H&M opened its first store outside Scandinavia in London in 1976.
H&M's domain, hm.com, was registered in 1997.
H&M began retailing online in 1998 with the domain hm.com.
H&M opened its first U.S. store on Fifth Avenue in New York City in March 2000, which marked the beginning of the company's expansion outside of Europe.
COS launched its flagship store on London's Regent Street in March 2007 with a catwalk show at the Royal Academy.
H&M announced it would begin selling home furnishings in 2008, which are now sold worldwide at H&M Home stores.
In 2009, brand consultancy Interbrand ranked H&M as the twenty-first most-valuable global brand, with an estimated worth between $12 billion to $16 billion.
H&M opened its first store in Israel in March 2010. The store was located in Tel Aviv and was launched in collaboration with local franchisee Match Retail, a branch of Union Group.
In 2010, brand consultancy Interbrand ranked H&M as the twenty-first most-valuable global brand, with an estimated worth between $12 billion to $16 billion.
Nearly 300 workers fainted in one week at a Cambodian factory supplying H&M in August 2011.
H&M operated 2,325 stores at the end of 2011.
In 2011, H&M, along with other major retailers, rejected a safety proposal put forth by labor groups at a meeting in Dhaka. The proposal aimed to improve garment factory conditions in Bangladesh by establishing independent inspections and giving inspectors the authority to shut down unsafe factories.
In January 2012, H&M established the H&M Design Award, an annual prize aimed at recognizing and supporting emerging fashion designers. The award is intended to provide a platform for young talents to launch their careers in the fashion industry.
In April 2012, Marks & Spencer launched a clothes-collection voucher program in partnership with Oxfam.
By the end of August 2012, H&M was operating 2,629 stores.
In a 2012 sustainability report, H&M took a step towards greater transparency by publishing a list of factories that supplied 95% of its garments, reflecting a growing trend among corporations to embrace ethically transparent supply chains.
In January 2013, The Ecologist reported allegations from Anti-Slavery International accusing H&M of being complicit in the use of forced labor, including child labor, in Uzbekistan's cotton industry. These allegations raised serious concerns about H&M's supply chain practices.
In February 2013, H&M began offering customers a voucher in exchange for used garments.
In April 2013, the Rana Plaza building in Bangladesh, which housed garment factories, collapsed, resulting in the deaths of over 1,100 people, mostly garment workers. The tragic incident, considered the deadliest garment factory disaster in history, brought to light the hazardous conditions and lack of safety measures prevalent in the industry.
In May 2013, a textile factory in Phnom Penh, Cambodia, which produced garments for H&M, collapsed, injuring several people. This incident raised further concerns about the safety conditions in H&M's supplier factories and the adequacy of industrial safety regulations.
H&M opened its 3000th store in Chengdu, China in September 2013.
In November 2013, H&M committed to paying a "living wage" to all textile workers in its supply chain by 2018. This decision came as a response to concerns over poor working conditions and low wages in Asian countries where H&M sources its garments.
The Persson family has made contributions to the H&M Foundation since 2013, donating SEK1.1 billion (US$154 million).
H&M joined Zara and other apparel companies in making changes to their supply chains in April 2014 to avoid sourcing from endangered forests.
The H&M Foundation, a nonprofit, was established in 2014 to fund projects that improve humanitarian and environmental issues in the fashion industry.
The H&M Foundation announced it would award the Global Change Award in August 2015, a million-euro annual prize to advance recycling technology within the fashion industry.
In September 2015, CleanClothes.org, a labor rights organization, reported that H&M had failed to make adequate fire safety renovations in its supplier factories, raising concerns about the company's commitment to worker safety and its adherence to safety standards.
In January 2016, H&M faced criticism and subsequently removed a scarf from its Israeli stores. The scarf, designed with beige and dark blue stripes, drew accusations of resembling a tallit, a Jewish prayer shawl, and was deemed offensive by some.
In June 2016, SumOfUs, an advocacy organization, launched a campaign to pressure H&M to honor its commitment to improving factory safety in Bangladesh following the Rana Plaza disaster. They alleged that H&M was lagging behind in addressing safety hazards in its supplier factories.
A hoarding for a new H&M concept labeled "H&M Details" was put up at The Dubai Mall in 2016.
In February 2017, The Guardian revealed that children were found working in factories producing H&M products in Myanmar, where they were being paid less than half the legal minimum wage, raising serious ethical concerns about H&M's labor practices.
Between April 2017 and June 2018, 2,048 Uyghur workers were transported from Hotan Prefecture in Xinjiang to 15 factories in Anhui Province, including a Huafu factory, raising concerns about their involvement in forced labor. H&M's listing of Huafu as a supplier during this period drew scrutiny and allegations of benefiting from forced Uyghur labor.
H&M founded a new concept store, Arket, in 2017.
By June 2018, evidence suggested that Uyghur workers were being transferred to factories in Anhui Province, including one owned by Huafu, raising concerns about potential forced labor practices. H&M's business relationship with Huafu during this period came under scrutiny, leading to accusations of profiting from these unethical labor practices.
Despite their pledge in 2013 to ensure living wages for all textile workers by 2018, it remains unclear if these commitments have been met, raising concerns about transparency and accountability within H&M's supply chain.
In response to the 2019 Amazon rainforest wildfires, H&M halted its leather purchases from Brazil in September 2019.
The H&M Foundation's financing for 2019 development increased by 7% to US$17 million, according to the OECD.
Amidst international concerns regarding forced labor in Xinjiang, H&M announced in September 2020 that it would stop sourcing cotton from the region. The decision came after reports from various organizations and media outlets alleging forced labor and discrimination against ethnic minorities in Xinjiang's cotton industry.
In September 2020, following accusations of forced labor, H&M announced the termination of its relationship with Huafu, a Chinese yarn producer. However, H&M denied any direct business dealings with the specific Huafu factory in Anhui province where Uyghur workers were allegedly subjected to forced labor.
In October 2020, H&M announced that it was planning to close 5% of its worldwide stores in 2021 in response to the COVID-19 pandemic.
In 2020, the Australian Strategic Policy Institute (ASPI) released a report identifying 82 major brands, including H&M, as having connections to alleged forced Uyghur labor in Xinjiang. The report specifically named H&M as a customer of Huafu Top Dyed Melange Yarn Co. Ltd., a company accused of using forced labor.
In February 2021, following a military coup in Myanmar, labor groups urged H&M to divest from the country due to concerns over labor rights abuses in factories producing H&M clothing. Reports of physical abuse and lack of accountability from employers surfaced, prompting calls for action.
In response to international criticism, China released a video in March 2021 showcasing automation in its cotton-picking processes and featuring Uyghur workers praising the industry. The US condemned the boycotts against H&M and other companies, viewing them as retaliation for taking a stand against forced labor in Xinjiang.
In March 2021, after the EU, UK, US, and Canada imposed sanctions against China over human rights abuses in Xinjiang, H&M's commitment to avoiding forced labor in Xinjiang and its decision not to source cotton from the region was criticized by the Communist Youth League of China on Weibo, accusing the company of hypocrisy.
H&M's stance on Xinjiang cotton sparked outrage and calls for boycotts in China in March 2021. The company's products were pulled from major e-commerce sites, its app was removed from app stores, and brand ambassadors in China cut ties with the company.
Actress Maisie Williams joined H&M as a global sustainability ambassador in April 2021.
H&M announced a temporary rental clothing service in May 2021, allowing men to rent suits for up to 24 hours for job interviews.
Russia was H&M's sixth-biggest market in the fourth quarter of 2021, representing 4% of group sales.
H&M closed 250 stores worldwide in 2021 and moved a majority of its operations online, resulting in a −34% year-over-year sales growth from 2020.
H&M Foundation launched a virtual clothing collection, "The Billion Dollar Collection," in 2021 that featured ten sustainable fashion innovation startups.
Following the backlash in China, H&M issued a statement in 2021 expressing its commitment to regaining the trust of its Chinese customers. The company also reported a significant decline in sales in China, highlighting the impact of the controversy on its business.
H&M announced it would end retail operations at its more than 150 stores in Russia in March 2022, following the Russian invasion of Ukraine.
In March 2022, H&M halted its business operations in Russia in response to the country's invasion of Ukraine.
As of June 2022, H&M Group operated in 75 geographical markets with 4,801 stores under the various company brands, with 107,375 full-time equivalent positions.
In August 2022, H&M resumed its sales in China, over a year after facing a severe backlash and boycotts due to its stance on sourcing cotton from Xinjiang. The move suggested a potential easing of tensions between the company and the Chinese market.
By December 2023, H&M expanded its presence to 24 stores across Israel, primarily concentrated around the Gush Dan region.
H&M's stores in Ukraine remain closed as of 2023.
Daniel Erver replaced former CEO Helena Helmersson as H&M's CEO in January 2024.
H&M's Australian branch faced backlash in January 2024 for a school uniform advertisement featuring the slogan "Make those heads turn in H&M’s Back to School fashion". Critics, including Australian writer Melinda Tankard Reist, raised concerns about the ad's message and its potential impact on young girls. The company responded by removing the advertisement and issuing an apology.
H&M aims to use only recycled or sustainably sourced materials by 2030.
H&M has joined the Fair Labour Association (FLA) and aims to achieve fair living wages for workers across its entire supply chain by 2030, demonstrating a commitment to improving labor standards.