Japan Airlines (JAL) is the flag carrier of Japan, headquartered in Shinagawa, Tokyo. Its primary hubs are Narita and Haneda airports in Tokyo, with secondary hubs in Osaka's Kansai and Itami airports. The JAL group includes several subsidiary airlines like J-Air, Japan Air Commuter, and JAL Cargo, focusing on domestic feeder services and cargo operations.
On August 1, 1951, the original Japan Airlines Co. was established, with the government of Japan recognizing the need for a reliable air transportation system. Between August 27 and 29, the airline operated invitational flights on a Douglas DC-3 Kinsei, leased from Philippine Airlines.
In 1951, Japan Airlines was established as a government-owned business.
On August 1, 1953, the National Diet passed the Japan Airlines Company Act forming a new state-owned Japan Airlines on October 1, which assumed all assets and liabilities of its private predecessor. By 1953, the JAL network extended northward from Tokyo to Sapporo and Misawa, and westward to Nagoya, Osaka, Iwakuni, and Fukuoka.
On February 2, 1954, Japan Airlines began international flights, carrying 18 passengers from Tokyo to San Francisco on a Douglas DC-6B City of Tokyo via Wake Island and Honolulu.
In 1959 the original livery of Japan airlines first appeared, which had a Tsurumaru on the vertical stabilizer.
In 1960, Japan Airlines took delivery of its first jet, a Douglas DC-8 named Fuji, introducing jet service on the Tokyo-Honolulu-San Francisco route.
At the end of 1961, Japan Airlines had transpolar flights from Tokyo to Seattle, Copenhagen, London, and Paris via Anchorage, Alaska, and to Los Angeles and San Francisco via Honolulu, Hawaii.
By 1965, Japan Airlines was headquartered in the Tokyo Building in Marunouchi, Chiyoda, Tokyo. Around this time, over half of JAL's revenue was generated on transpacific routes to the United States.
In November 1966, the transpacific route was extended east from San Francisco to New York.
In April 1967, Japan Airlines had an agreement with Aeroflot to operate a joint service between Tokyo and Moscow using a Soviet Tupolev Tu-114. The flight crew included one JAL member, and the cabin crew had five members each from Aeroflot and JAL. The weekly flight started in April 1967.
In 1967, the transpacific route was extended east from San Francisco to London.
In 1970, Attention Please, a drama about a young girl who joined JAL to be a cabin attendant, was released.
In December 1972, Japan Airlines flights between San Francisco and London ended.
In 1972, under the 45/47 system, Japan Airlines was granted flag carrier status to operate international routes and designated to operate domestic trunk routes.
In 1974, the Douglas DC-8 Fuji flew until and was then used as a maintenance training platform.
In 1978, Japan Airlines started flights to São Paulo and Rio de Janeiro via Anchorage and San Juan.
In 1982, the stopover on flights to São Paulo and Rio de Janeiro was changed to Los Angeles.
In 1985, the government announced the abandoning of the 45/47 system.
In 1987, Japan Airlines was completely privatised, and the other two airlines in Japan, All Nippon Airways and Japan Air System, were permitted to compete with JAL on domestic and international routes.
In 1989, JAL used the simple red square and gray rectangle as a part of their brand identity before rebranding in the 2000s
In 1989, Landor Associates created JAL's brand identity. A new livery featuring a stylized JAL initialism with a red square and grey band on the front of the fuselage was created. The name "Japan Airlines" was featured in small black text, and the 'Tsuru' crane logo was retained on the tail.
In 1989, the Douglas DC-8 Fuji was used as a maintenance training platform and its nose section was stored at Haneda Airport.
Despite years of profits since 1986, Japan Airlines began to report operating losses in 1992 due to economic difficulties.
In September 1996, an agreement with the Walt Disney Company made Japan Airlines the official airline of Tokyo Disneyland.
In April 1997, Japan Airlines Express was established, with Boeing 737 aircraft.
In 1999, the stopover on flights to São Paulo and Rio de Janeiro was changed to New York's John F. Kennedy International Airport.
On October 2, 2002, Japan Air System and Japan Airlines established a new holding company called Japan Airlines System, forming a new core of the JAL Group. At that time, the merged group of airlines was the sixth largest in the world by passengers carried.
In 2002, Japan Airlines merged with Japan Air System (JAS), Japan's third-largest airline, to become the sixth-largest airline in the world by passengers carried.
In April 2004, the rebranding of Japan Airlines that started in April 2002 was completed. The brand identity firm designed 300,000 specific items for JAL, and the JAL acronym was changed to include a curved bar, which replaced the simple red square and gray rectangle used from 1989. The tail now featured a quarter sun outlined in silver.
On April 1, 2004, Japan Airlines changed its name to Japan Airlines International and JAS changed its name to Japan Airlines Domestic. JAS flight codes were changed to JAL flight codes, JAS check-in desks were refitted in JAL livery, and JAS aircraft were gradually repainted.
On June 26, 2004, the parent company Japan Airlines System was renamed to Japan Airlines Corporation.
On October 25, 2005, Japan Airlines applied to join Oneworld.
On October 1, 2006, Japan Airlines International and Japan Airlines Domestic merged into a single brand, Japan Airlines International.
In 2006, Attention Please was remade starring Aya Ueto, who joins a class of cabin attendant nominees and later graduates. Most of the action takes place at JAL's Haneda flight operations headquarters.
On April 1, 2007, Japan Airlines, together with Malév and Royal Jordanian, joined the Oneworld alliance.
On April 1, 2008, Japan Airlines merged the operations of its subsidiary Japan Asia Airways (JAA) into JAL mainline operations.
On August 1, 2008, JAL introduced new international First and Executive Class seats, specifically the JAL Suite for First Class and the JAL Shell Flat Neo Seat for Executive Class Seasons. These seats, along with the Premium Economy seats, debuted on Japan Airlines Flights 5 and 6, operated on the Tokyo–New York route.
On September 13, 2008, the new First and Executive Class seats which debuted on the Tokyo-New York route on August 1st were expanded to the Tokyo-San Francisco route.
In 2008, the number of movie, music, video, and game channels on MAGIC-III was doubled from 57 to 130. MAGIC-III is installed on all seats on Boeing 767-300ER, 777-200ER and 777-300ER aircraft.
In March 2009, the airline introduced or increased services on ten international routes, including between Tokyo (Narita) and New York City, and between Osaka (Kansai) and Shanghai. JAL ceased operations on four international routes, including between Tokyo (Narita) and Xi'an, and between Osaka (Kansai) and Qingdao. Domestically, JAL suspended 14 routes, including between Sapporo and Okinawa. The airline expanded codesharing alliance with fellow Oneworld partners like American Airlines, British Airways, Cathay Pacific and Finnair, and other airlines, including Air France, China Eastern and Jetstar.
In the fiscal year ended March 2009, Japan Airlines carried over 52 million passengers and over 1.1 million tons of cargo and mail.
In September 2009, Japan's Ministry of Land, Infrastructure, Transport and Tourism formed a task force aimed at aiding a corporate turnaround at Japan Airlines (JAL).
In 2009, Japan Airlines expanded the routes with new First and Executive Class seats to include Tokyo–Chicago and Tokyo–Los Angeles routes.
In 2009, Kazuo Inamori, founder of Kyocera and KDDI, took over as CEO of Japan Airlines.
Until 2009, Japan Airlines operated fifth-freedom flights between New York and São Paulo and between Vancouver and Mexico City.
On January 19, 2010, Japan Airlines applied for protection under the Corporate Rehabilitation Law. JAL would receive a ¥300 billion cash injection and have debts worth ¥730 billion waived, in exchange for which it will cut its capital to zero, cut unprofitable routes and reduce its workforce by 15,700 employees.
Between 2010 and 2017, the new cabin was also flown on flights from Narita to Jakarta, the only Asian destination for which the new cabin was used during that period.
On April 1, 2011, JAL changed its branding as part of their post-bankruptcy restructuring. The new livery featured the tsurumaru back on the vertical stabilizer and the full name in capital italic letters above the windows.
In 2013, JAL debuted new versions of its economy and premium economy seats called Sky Premium and Sky Wider Economy respectively.
In March 2014, the nose section of the Douglas DC-8 Fuji was put on public display at the JAL Sky Museum.
In August, it was reported that JAL would cut 19,133 jobs from its workforce of 47,000 by the end of March 2015 – whilst also increasing capacity – in an attempt to make the business viable.
In 2015, JAL introduced a new version of Sky Suite, called Sky Suite II, to fit lie-flat seats on its new international 767-300ER fleet (named SS6), in a 1-2-1 setup.
In January 2016, the repainting of the fleet was completed as part of the branding changes made in April 2011, featuring the tsurumaru and the full name of Japan Airlines.
In 2016, JAL introduced a third version of Sky Suite, called Sky Suite III, which is a lie-flat reverse-herringbone arranged seat, to upgrade its Boeing 777-200ER fleet used on selected inter-Asian and Hawaiian flights.
In 2016, Japan Airlines launched a children's menu created by chefs Fumiko Kono, Chikara Yamada, Seiji Yamammoto, and Yosuke Suga.
Between 2010 and 2017, the new cabin was also flown on flights from Narita to Jakarta, the only Asian destination for which the new cabin was used during that period.
In January 2024, Japan Airlines debuted new First, Business, Premium Economy, and Economy class cabins on their A350-1000 fleet of aircraft. These cabins include enclosed suites, manufactured by Safran GB, and in-seat audio in the First and Business class cabins. The A350-1000 includes 6 First class seats, 54 Business class seats, 24 Premium Economy seats, and 155 Economy seats.
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