The Disney Store is a retail chain established on March 28, 1987, specializing in Disney-branded merchandise, including many exclusive items sold under the Disney Store and Disney Outlet names. It operates as a business unit within the Disney Experiences division of The Walt Disney Company. The stores offer a wide array of products based on Disney's characters and movies, providing immersive shopping experiences for Disney fans.
Disney's Q4 2025 earnings revealed a surge in Disney+ streaming subscribers, offsetting declines in TV revenue. Streaming profits are on the rise despite flat quarterly revenue, showing the company's strategic shift.
On March 28, 1987, The Disney Store was created as a chain of specialty stores selling only Disney-related items.
On June 18, 1988, the first Disney Store outside California opened in Bridgewater Commons in Bridgewater, New Jersey.
From April 21, 1990, Mickey's Kitchen was Disney's first attempt at running a chain of restaurants outside of their resorts. The two locations were paired with a Disney Store.
On May 31, 1991, the second Mickey's Kitchen location opened at the Woodfield Mall in Schaumburg, Illinois, paired with a Disney Store.
In September 1991, Doug Murphy was hired by Disney Store as manager of new business development.
Mickey's Kitchen, Disney's first attempt at running a chain of restaurants outside of their resorts, closed on April 1, 1992. The two locations were paired with a Disney Store.
In 1992, the first Disney Store location opened in Japan. Also, the first Australian store opened and Disney Dollars were available at Disney Stores.
In April 1993, Doug Murphy was promoted to head of business development at Disney Store.
On October 24, 1994, Disney Store (Hong Kong) Ltd. opened its first location in a New Territories shopping center.
On November 4, 1994, the first Walt Disney Gallery opened outside of the park next to the Disney Store at Main Place Santa Ana in California and was operated by Disney Store.
In December 1994, Doug Murphy was appointed vice president of the Walt Disney Gallery for Disney Store.
On May 22, 1996, an original flagship Disney Store opened in New York City at the corner of 55th Street and Fifth Avenue.
On November 19, 1996, The Disney Store Online was launched under the Disney Online business unit, marking the beginning of online retail at The Walt Disney Company.
In 1996, Disney Store opened its flagship location in New York City.
On September 16, 1997, the first ESPN—The Store opened at the Glendale Galleria with sportscaster Dick Vitale, marking Disney's expansion into sports-themed retail stores.
In 1998, The Walt Disney Company purchased Infoseek, gaining control of numerous online properties including Disney.com, DisneyStore.com, MrShowbiz.com, Family.com, Movies.com, ESPN.com, NFL.com, NASCAR.com, NHL.com, etc.
In 1998, a Disney Store location opened next to the El Capitan Theatre in its building.
In September 1999, all three stores in the ESPN—The Store chain were closed down, ending Disney's venture into sports-themed retail.
In 1999, Buena Vista Internet Group was changed to Go.com and spun off as a tracking stock. Also in 1999, the DisneyStore.com business was moved under Disney Direct Marketing, a business entity under Disney Consumer Products.
In September 2000, Disney Store remodeled two stores in Costa Mesa and Cherry Hill, N.J, showcasing prototype designs. Disney indicated that this new model would be rolled out to 350 stores and also announced the closure of 100 locations worldwide.
In October 2000, Disney Auctions was created through a partnership between The Walt Disney Company and eBay. It featured items such as signs and ride vehicles from Disneyland Resort and Walt Disney World Resort, as well as movie props and costume pieces.
By April 2001, 20 Disney stores were redone in the high-tech style when a new president, Peter Whitford, was hired.
In 2001, Disney Direct Marketing (DDM) was moved directly under the control of The Disney Stores business.
In March 2002, Disney Stores Worldwide announced that the chain would be split into two types of stores, Disney Play and Disney Kids at Home. Closures continued to reach 350 stores by 2005.
In 2002, Disney and Harrods partnered to operate Disney stores, Bibbidi Bobbidi Boutique, a Disney Store, and Disney Cafe within Harrods.
In 2002, The Oriental Land Company's subsidiary Retail Networks Co., Ltd. owned and operated the Japanese Disney Stores.
In 2002, the Japanese Disney Stores were sold to The Oriental Land Company.
On March 31, 2003, all 16 Australian Disney Store locations closed.
In 2003, Peter Whitford left his position as president of Disney Stores.
In November 2004, most North American Disney Stores were sold and licensed to The Children's Place.
From November 21, 2004, Disney Stores in the United States and Canada were owned and operated by Hoop Retail Stores, a subsidiary of The Children's Place, LLC.
In 2004, Children's Place got the Chicago flagship Disney Store location when the company's subsidiary operated the chain.
In 2004, The Children's Place's subsidiary Hoop Holdings owned and operated the North America Disney Stores.
In 2004, The Walt Disney Company decided to keep the stores in Europe, along with the flagship store in Manhattan, which was converted into a World of Disney store run by Walt Disney Parks and Resorts.
In 2004, following the sale of The Disney Stores to The Children's Place, the DisneyStore.com domain name was changed to DisneyDirect.com.
In the summer of 2004, Disney closed the last of approximately 15 smaller-scale Disney Store locations in airports throughout the United States, with the final closure being the Ronald Reagan Washington National Airport location.
On the weekend of March 24, 2005, Hoop Holdings opened its first Disney Store Outlet location.
On June 2, 2005, the Disney's Soda Fountain and Studio Store opened in the El Capitan Building, replacing a Disney Store.
By 2005, the Disney Store closures were expected to reach 350.
In 2005, DCP has begun working with various Indian retail outlets to establish Disney Corners within the outlets to sell licensed merchandise.
On 26 September 2006, the Disney Jeans brand was launched under license to Indus Clothing, who planned to open 30 Disney Jean stores by the end of 2007.
In October 2006, DCP licensed the rights to Ravi Jaipuria Corporation for five years to set up 150 Disney Artist brand stores and wholesales under the Disney Artist brand.
The "royalty holiday" period ended in October 2006, requiring Hoop Holdings to pay Disney royalties.
Hoops saw progress with its strategy as open stores in 2006 for 11 months saw 15% increase in sales assisted by a better Disney box office results, and the success of the Disney Channel's hit made-for-TV movie High School Musical. Hoops Retail Stores, DBA Disney Store and a subsidiary of The Children's Place, commenced a 13-year lease of the Royal Laundry Complex.
In 2006, Disney Direct Marketing, Inc. was rebranded as Disney Shopping, Inc. (DSI). The domain changed from DisneyDirect.com to DisneyShopping.com and the Disney Catalog business was shut down.
A Disney Store website under Hoops would be up and running in April 2007.
On June 8, 2007, Disney Consumer Products and The Children's Place settled a licensing agreement dispute, in which Disney indicated 130 unfixed breaches.
In 2007, the plan was to open 30 Disney Jean stores.
In early 2007, Asset Management & Sales LLC opened a year-round Disney's Character Warehouse Outlet Store in Midvale, Utah.
On March 20, 2008, Hoop Retail, The Children's Place subsidiary operating the Disney Stores, announced that they were in talks to sell the Disney Store brand back to The Walt Disney Company. Hoop Retail filed for Chapter 11 bankruptcy in March.
On May 1, 2008, 231 Disney Stores in North America once again became the property of Disney, operating under the Disney Consumer Products arm. James Fielding was named president of Disney Stores Worldwide.
In May 2008, the year-round Character Warehouse store in Midvale, Utah, shut its doors after failing to recover sales after a temporary relocation.
At the Chicago flagship Disney store and about 165 other locations, Hoops would get maintenance up to date by June 30, 2008.
In 2008, Children's Place no longer operated the Chicago flagship Disney Store location.
In 2008, The Children's Place's subsidiary Hoop Holdings no longer owned and operated the North America Disney Stores.
In 2008, after the repurchase of the Disney Store business from The Children's Place, the domain was changed back to DisneyStore.com.
In November 2009, Disney announced that they were planning a massive "re-launching" and re-branding of all Disney Store locations, spearheaded by Apple's Steve Jobs. The new store look and feel was designed by New York-based design firm Pompei A.D.
18 new prototype stores would be opened by early 2009.
In 2009, DisneyAuctions.com was completely shut down and the domain now redirects visitors to DisneyStore.com.
In January 2010, the Disney Parks and Resorts-run World of Disney store in Fifth Avenue New York City closed due to high rent.
With the shuttering of the Disney Parks and Resorts-run World of Disney store in Fifth Avenue New York City in January 2010, a Disney Store replaced it on Broadway and became the flagship store. It opened late in the year capping off a 20-store opening.
Disney took over Retail Networks Co., Ltd., an Oriental Land Company subsidiary owning the Disney Stores in Japan, beginning on March 31, 2010.
In May 2010, the first of the new concept Disney Stores opened in Long Island, Madrid, and Southern California.
On November 9, 2010, the Disney Store opened at 1540 Broadway in Times Square, New York City, becoming the flagship store.
In 2010, Disney Shopping, Inc. (DSI) was moved back under the control of the newly reacquired Disney Store business. A complete redesign of the site was launched and the Disneystore.co.uk site was completely rebuilt on the same platform as the US site.
In 2010, Disney started rolling out a themed retail business model and redesign led by Steve Jobs for its stores, named Imagination Parks.
In 2010, The Oriental Land Company's subsidiary Retail Networks Co., Ltd. no longer owned and operated the Japanese Disney Stores.
In 2010, a smaller Disney Store opened on 108 North State Street in Chicago.
In early June 2011, Disney Consumer Products chairman Andy Mooney announced that Disney Stores would open two Disney Baby Stores, one on each coast, and that Glendale had already been chosen as a location.
40 more of the new Disney Store format were to open in 2011.
In 2011, MarvelStore.com was relaunched using the same technology as the Disney Store website, along with the launch of new online stores for the French and German markets.
In January 2012, Asset Management opened a permanent Character Depot store in Murfreesboro, Tennessee.
In January 2012, Disney Stores indicated that the company would open 25 to 40 locations in China over the next three years, with the first store originally scheduled for the fourth quarter of 2012.
The Children's Place agreed to have a new prototype store design approved by Disney by the end of June with the prototype to rolled out to 234 existing stores by January 31, 2012.
In May 2012, Molly Adams and Paul Gainer were appointed as executive vice presidents in charge of the global retail operation from their Disney Store senior vice president positions.
On September 6, 2012, the first flagship Disney Baby Store opened in Glendale, California.
On September 21, 2012, Disney announced a partnership with JCPenney to open a Disney department in about 520 Penney locations.
On October 10, 2012, a Disney popup shop with a Princess Parlour, Cinderella Slipper salon, special Disney/Pixar corner and Activity Zone was set up in Harrods on the fourth floor.
In 2012, Disney departments opened in about 520 JCPenney locations.
The 24-hour Disney Junior cable channel launched in 2012.
On October 4, 2013, Disney partnered with JCPenney to open 525 "shop-within-shops" inside JCPenney stores, coinciding with the release of Frozen.
In November 2013, Disney's Soda Fountain and Studio Store replaced DeWar with Ghirardelli Chocolate Company operating the soda fountain half of the shop.
On November 25, 2013, the Bibbidi Bobbidi Boutique salon was replicated for the first time for any Disney Parks, Experiences and Products experience in Europe at Harrods as a part of Disney at Harrods.
With the success of these Disney shops and its exclusive merchandise in 2014, Penney added 44 additional stores.
In May 2015, a Disney Store opened, with customers waiting 3 hours before opening. An hour after opening, the store closed to additional customers.
On May 20, 2015, the first Chinese flagship Disney Store opened in Shanghai.
In 2015, JCPenney added 116 more Disney stores for a total of 620. The JCP locations were also promoting the Disney live action Cinderella film.
In August 2016, a special Disney World vintage apparel line called "YesterEars" was available at the online store for a limited time. These products paid homage to classic park attractions and destinations.
On June 1, 2017, Disney at Harrods closed.
In 2017, the Disney Store website was renamed to "shopDisney".
In 2017, the partnership between Disney and Harrods for the operation of Disney stores, Bibbidi Bobbidi Boutique, a Disney Store and Disney Cafe, within Harrods ended.
As a promotion for its sleep shop launch in August 2018, Disney Store operated, during the month, a bedtime hotline where Mickey Mouse and friends share a short bedtime message.
In mid-November 2018, the Disney Stores USA headquarters moved out of the Royal Laundry Complex in Pasadena to Grand Central Creative Campus, Glendale, California.
With the announced closing of the only store in West Virginia in the Huntington Mall on May 26, 2019, family rallied at the store in an organized "cash-mob" event to save the store.
At the D23 Expo in August 2019, Disney announced a partnership with Target to open 25 "shop-within-shops" inside of Targets on October 4.
At the D23 Expo in August 2019, Disney announced that it would be partnering with Target to open 25 "shop-within-shops" inside of Targets on October 4.
In 2019, it was announced Disney departments were opening at Target stores across the United States starting in October prior to the release of Frozen II. Disney Store items also being sold on Target.com.
The Disney Store in Munich was permanently closed in June 2020.
Target and Disney announced another 40 such locations would be opened by October 2020 and a new Target location near Disney World.
From 2020 to 2023, the Disney online retail sites were branded as ShopDisney.
In March 2021, the Disney Store at Montclair Plaza, which retained the original "pink & green" Disney Store design, closed as part of a wave of closures.
In March 2021, the smaller Disney Store located on 108 North State Street in Chicago closed.
In early March 2021, Disney announced plans to close at least 155 Disney Store locations in North America, including the United States and Canada, to shift focus towards e-commerce operations.
On May 5, 2021, Disney announced that it would close all the Disney Store locations in Europe, except for a few select stores such as the flagship store at Disney Village in Disneyland Paris.
On June 18, 2021, it was announced that the original Disney Store location in Glendale Galleria would close on July 14, 2021, along with 16 other stores.
In July 2021, UBS Realty sued Disney for $275,000 in back rent for The Shops at Montebello location in Montebello, California.
On July 23, 2021, it was announced that the first flagship Disney Baby Store in Glendale, California, would close permanently.
On July 23, 2021, Disney announced that most Canadian Disney Store locations, excluding Toronto Eaton Centre, Vaughan Mills, and Scarborough Town Center, would close on or before August 18, 2021.
Target and Disney announced they will open 100 more locations by December 25, 2021, as most Disney Stores close for good.
As of early 2021, Disney maintained about 300 Disney Stores worldwide.
On December 24, 2021, it was announced that the Disney Store located in Bellevue, Washington would close on January 19, 2022.
In 2024, the shopDisney name was discontinued.
On April 12, 2025, it was announced that the flagship Disney Store at Disney Village in Disneyland Paris would permanently close in fall 2025 and will be replaced by a new store named Disney Wonders.
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